AIATS Insights
Technical notes, implementation lessons and production playbooks for ServiceNow, AWS and enterprise AI.
Amazon Bedrock AgentCore gives UK enterprises a production path for AI agents—runtime isolation, gateway tooling, memory, identity and policy—without rebuilding platform plumbing. This guide sets out what to implement first so pilots become governed, auditable services.
The ServiceNow SDK turns scoped apps into TypeScript you can version, test, and deploy from your IDE — Fluent metadata, server modules, CLI build/install, and AI-assisted development. How UK teams implement it and what it unlocks.
Design safe AI-assisted incident triage with evidence and escalation.
Better AI answers require better sources, access control and freshness.
Combine Build Agent acceleration with SDK, Git and review practices.
On 4 Sep 2026 AWS added a serverless capability to AWS MCP Server so coding agents can inspect live Lambda and connected services in one call. What changed, why it matters for UK AWS estates, and a practical rollout.
A developer-focused introduction to the ServiceNow SDK, local source control, Fluent metadata, TypeScript workflows and deployment discipline.
A practical guide to CSDM 5.0, product-centric service modelling and the questions Australian ServiceNow teams should ask before changing their CMDB.
How ServiceNow Build Agent can support application design, workflows and AI agent development while keeping enterprise governance in view.
A frustrating Flow Designer issue where reference fields show blank despite correct sys_id values. Here is what actually causes it and the enterprise fix that works.
Real-world fixes for common ACC issues including cache problems, service timeouts, and data collection errors that ServiceNow administrators encounter daily.
How enterprises can streamline integrations, improve automation, and securely connect third-party platforms using ServiceNow MCP architecture.