What IT services does AIATS provide?

AIATS provides comprehensive IT services including 24/7 helpdesk support, cloud solutions (AWS & Azure), business telecoms, network infrastructure, cybersecurity, disaster recovery, virtual desktop infrastructure (VDI), and ServiceNow implementation for UK businesses.

Where is AIATS located and what areas do you serve?

AIATS is headquartered in Swanley, Kent, and serves businesses across London, the South East, and the wider UK. We provide both on-site and remote IT support depending on your needs.

Do you offer a free IT evaluation?

Yes, AIATS offers a free, no-obligation IT evaluation where our experts assess your current infrastructure, identify opportunities for improvement, and provide a detailed roadmap with transparent pricing.

What is your response time for IT support requests?

Our consultants typically respond within 2 business hours for standard requests. For critical issues, we provide 24/7 monitoring and emergency support with rapid response times.

What industries does AIATS specialise in?

We serve Healthcare & NHS, Finance & Banking, Legal & Professional Services, Manufacturing, Retail & E-Commerce, Education, Logistics, Media & Entertainment, Real Estate, and Hospitality sectors.

Are you certified in cloud platforms like AWS and Azure?

Yes, our team holds certifications across major platforms including AWS, Microsoft Azure, ServiceNow, Cisco, and VMware. We are trusted partners for cloud migrations, management, and optimisation.

What is your uptime guarantee?

We maintain a 99.9% uptime across our managed services, with zero unplanned outages in the past 12 months. Our proactive monitoring ensures your business stays connected 24/7.

How do you ensure data security and compliance?

We implement enterprise-grade security measures including Zero Trust architecture, firewalls, VPNs, intrusion detection, and regular security audits. We help businesses achieve compliance with GDPR, ISO 27001, and Cyber Essentials.

ServiceNow SDK Guide: Local Development, Git and Deployment

Why the ServiceNow SDK matters\n\nThe ServiceNow SDK gives teams a local development workflow for scoped applications: files, Git branches, code review and repeatable deployments.\n\nServiceNow SDK developer mind map\n\n## A sensible workflow\n\nUse the SDK version supported by your platform. Create a feature branch, make one focused change, validate locally, deploy to a non-production instance and run functional tests before merging. Keep secrets out of repositories and record a rollback path before production promotion.\n\n## Final takeaway\n\nThe SDK improves repeatability when combined with Git discipline, automated checks and platform-aware reviews. Check the official ServiceNow SDK repository and release notes before installing or deploying.

ServiceNow SDK Explained: Local Development, Git and Safer Deployments

Need Help With Your Implementation?